Terms and Conditions
The terms that apply to our removal and packing services.
These terms apply to all removal and packing services provided by Move It UK Limited (“Move It”).
Quotes and prices
We charge by the hour, at the rate in your quote. If a job runs 10 minutes past the booked time, an extra half hour is charged, and 20 minutes or more is charged as an extra full hour. Any tolls, tunnel fees or Congestion Charge on the route are paid by you on top of the quote. Packing materials and cleaning are charged separately.
Booking and payment
A 10% deposit secures your booking. The balance is due on completion of the move.
Changes and cancellations
You can change your moving date free of charge with at least 24 hours’ notice, subject to availability. If you need to cancel, please tell us as early as possible.
Your responsibilities
Please make sure items are ready to move, valuables, cash and important documents are kept with you, and we have access to both properties at the agreed times. We don’t arrange council parking suspensions, so please make sure the vehicle can park legally at both addresses.